The deposit problem isn't really about deposits

Why winning the paycheck starts with solving customers' real problems, and where community institutions can begin.

Phil Sutliff

9/18/20261 min read

Bar chart showing 89 percent of U.S. consumers use direct deposit, 60 percent have never moved it to
Bar chart showing 89 percent of U.S. consumers use direct deposit, 60 percent have never moved it to